Once your order ships, you’ll receive an email with your tracking number (usually within 3–5 business days after payment confirmation). You can track it here: Track your order.

Free standard shipping typically takes 5–12 business days from the shipment date (depending on destination). Orders usually dispatch within 1–3 business days after payment confirmation.

Full details: Shipping Policy.

Contact us right away with your order number and clear photos/videos of the issue. We’ll provide a solution in line with your legal rights (replacement, repair, or refund).

Policy: Return & Refund Policy.

Discount codes can be applied at checkout. Learn more on our Discount Codes page.