Orders are typically dispatched within 1–3 business days after payment confirmation.

Tracking is usually emailed within 3–5 business days after payment confirmation.

Use our tracking page here: Track your order.

Free standard shipping typically takes 5–12 business days from the shipment date, depending on destination.

More details: Shipping Policy.

Some items may ship from different warehouses or logistics partners, so receiving separate parcels is normal.

Delays can occur due to customs, peak seasons, weather, or local courier issues. Tracking will show the latest updates.

If your order is not delivered within 50 business days from shipment, you are eligible for a full refund (see Shipping Policy).

Yes—returns are accepted according to our Return & Refund Policy.

Hygiene-sensitive items (e.g., underwear, swimwear, pierced jewelry once worn or unsealed) and made-to-order items may not be returnable unless defective or incorrect.

See full rules: Return & Refund Policy.

Enter your code at checkout in the “Discount code” field and click Apply.

More help: Discount Codes.